Terms of service

01. Overview

By browsing our website, placing an order, or otherwise using our services, you enter into a binding agreement with Taraah Jewels and agree to be governed by these Terms of Service ("Terms"), along with any additional policies referenced herein. These Terms apply equally to all users — whether you are browsing, purchasing, or contributing content.

If you do not agree with any part of these Terms, you must discontinue use of the website immediately. We reserve the right to revise these Terms at any time. Your continued use of the platform after changes are published constitutes your acceptance of the updated Terms.

02. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal majority age in your jurisdiction, or that you are accessing the platform with the knowledge and consent of a parent or legal guardian.

Our platform and products may not be used for any purpose that is unlawful under applicable Indian law or the laws of the jurisdiction from which you access our website. You agree not to upload, transmit, or otherwise introduce any harmful code, malware, or disruptive software to our platform.

03. General Conditions

Taraah Jewels reserves the right to decline service to any individual or entity, at our sole discretion and without requiring justification. We may impose restrictions on orders placed by the same person, household, or billing address if we detect misuse, reselling intent, or suspicious activity.

You acknowledge that information transmitted over the internet, excluding payment details, may pass through various networks in an unencrypted state. All payment information is transmitted using secure, industry-standard encryption protocols.

No part of our website content, platform infrastructure, or product listings may be reproduced, resold, or exploited for commercial purposes without prior written authorisation from Taraah Jewels.

04. Accuracy of Information

While we strive to ensure that all product information, pricing, and availability displayed on our website is accurate and current, we cannot guarantee that information will always be complete, error-free, or up to date. Content is provided for general informational purposes and should not be your sole basis for making purchasing decisions.

Taraah Jewels reserves the right to amend or remove any content on the platform without prior notice. We bear no obligation to refresh content on any set schedule. Any reliance you place on information published on our platform is at your own discretion and risk.

05. Pricing & Service Modifications

All product prices are subject to revision without advance notice. We reserve the right to modify, suspend, or withdraw any product or service offering at any time, with or without prior communication. Taraah Jewels shall not be held liable to you or any third party for any price change, suspension of service, or discontinuation of a product line.

06. Products & Services

We make every effort to accurately display product colours, textures, and design details on our platform. However, the appearance of products on your screen may vary depending on your device's display settings, and we cannot guarantee a pixel-perfect reproduction of the actual piece.

Taraah Jewels reserves the right to limit sales quantities per customer, restrict orders to specific regions, or decline an order at our discretion. Product descriptions, pricing, and availability are subject to change at any time without notice.

07. Billing & Account Information

You agree to provide truthful, current, and complete information when creating an account or placing an order on our platform. This includes your name, contact details, delivery address, and payment information. You are responsible for keeping your account credentials secure and for all activity that occurs under your account.

In the event that we need to modify or cancel an order — due to stock issues, pricing errors, or other circumstances — we will endeavour to contact you via the email or phone number provided at checkout. We reserve the right to limit or cancel orders that appear to be placed by resellers or in bulk for commercial purposes.

• Refunds will always be issued to the original payment method used at the time of purchase.
• Cash-on-delivery refunds may be processed via bank transfer after completion of KYC verification.
• Payments made using wallets may only be refunded to the same wallet and cannot be transferred to bank accounts.

08. Third-Party Tools & Links

Our platform may provide access to third-party tools or services for your convenience — for example, payment gateways, logistics tracking platforms, or social login integrations. These are offered "as available" and Taraah Jewels accepts no liability for the operation, accuracy, or conduct of any third-party tool.

Our website may also contain links to external websites. These links are provided for informational purposes only. We do not endorse, control, or assume responsibility for the content, policies, or practices of any linked third-party site. We encourage you to independently review the privacy and service policies of any external platform you visit.

09. User Submissions & Feedback

If you voluntarily submit reviews, suggestions, ideas, photographs, or other content to Taraah Jewels — whether through our website, social media, email, or any other channel — you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, modify, publish, and distribute that content for any lawful business purpose, including marketing and product development.

You agree that any content you submit will not infringe on the intellectual property or rights of any third party, and will not contain unlawful, obscene, defamatory, or otherwise objectionable material. You bear sole responsibility for the accuracy and legality of any content you provide. Taraah Jewels reserves the right to remove any user-submitted content without notice.

10. Personal Information

The collection, storage, and use of any personal information you provide while using our platform is governed by our Privacy Policy. By using our services, you consent to the practices described therein. We encourage you to review our Privacy Policy to understand how your data is handled and protected.

11. Errors, Inaccuracies & Omissions

On occasion, our platform or communications may contain typographical errors, inaccuracies, or omissions pertaining to product descriptions, pricing, availability, or promotions. Taraah Jewels reserves the right to correct any such errors and to revise or cancel affected orders, even after submission, without advance notice.

We are under no obligation to update information on the platform unless required to do so by applicable law. The presence of any content on our website does not imply that it is current or that all details have been recently verified.

12. Prohibited Uses

In addition to the restrictions set out elsewhere in these Terms, you are expressly prohibited from using our platform or its content for any of the following purposes:

Taraah Jewels reserves the right to immediately terminate your access to the platform upon detection of any prohibited use.

13. Disclaimer of Warranties & Limitation of Liability

Our platform and services are provided on an "as is" and "as available" basis, without any express or implied warranties — including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement — except as explicitly stated on individual product pages.

Taraah Jewels does not guarantee uninterrupted, timely, or error-free access to its platform. We may periodically take the website offline for maintenance or updates without prior notice.

To the maximum extent permitted under applicable law, Taraah Jewels, its directors, employees, partners, and service providers shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our platform or products — including loss of profits, data, or goodwill — even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless Taraah Jewels and its affiliates, officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with your breach of these Terms, your violation of any applicable law, or your infringement of the rights of any third party.

15. Termination

These Terms remain in effect for as long as you continue to use our platform. You may discontinue use at any time. Taraah Jewels may suspend or permanently terminate your access — without prior notice — if we determine that you have violated any term of this agreement or engaged in conduct that is harmful to us, other users, or third parties.

All obligations and liabilities incurred prior to termination shall survive the end of this agreement, including any outstanding payment obligations and the provisions relating to intellectual property, disclaimers, indemnification, and governing law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of laws provisions. Any disputes arising out of or in connection with these Terms or the use of our platform shall be subject to the exclusive jurisdiction of the courts located in Dungarpur, Rajasthan, India.

If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be severed from the agreement without affecting the validity or enforceability of the remaining provisions.